Privacy Policy
Privacy Policy
Last updated: January 14, 2025
This Privacy Policy describes how Vital Edge Leads (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from vitaledgeleads.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. Any updates will be posted on the Site with the “Last updated” date, and additional notifications may be provided as required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
1. Information You Provide Directly to Us
• Contact Details: Name, phone number, email address.
• Order Information: Billing details, payment confirmation, email address, and phone number.
• Account Information: Username, password, and security questions.
• Shopping Activity: Items viewed, saved, or purchased.
• Customer Support Details: Information you provide when contacting our support team.
2. Information Collected Automatically (Usage Data)
We automatically collect information about your interactions with the Site through cookies, pixels, and similar technologies, including:
• Device and browser information.
• Network connection and IP address.
• Interaction data, including pages viewed and time spent on the Site.
3. Information Obtained from Third Parties
We may also obtain information about you from vendors and service providers who collect information on our behalf, including:
• Payment processors.
• IT management providers.
• Advertising partners.
How We Use Your Personal Information
• Providing Products and Services: To process your payments, fulfill orders, send notifications, and manage your account.
• Marketing and Advertising: To send promotional communications and tailor advertising.
• Security and Fraud Prevention: To detect and investigate fraudulent or malicious activity.
• Service Improvement: To respond to feedback and improve our offerings.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
• Enhance your experience and remember your preferences.
• Run analytics to improve the Site.
• Tailor marketing and advertising.
You may control or block cookies through your browser settings; however, some features may not function properly if cookies are disabled.
Our website recognizes Global Privacy Control (GPC) signals to opt out of certain data uses, where applicable.
How We Disclose Your Information
We may share your personal information under the following circumstances:
• Service Providers: With vendors performing functions on our behalf (e.g., payment processing, data analytics, fulfillment).
• Business and Marketing Partners: To advertise and provide additional services.
• Legal Compliance: To comply with applicable laws, enforce terms, or protect rights.
• Business Transactions: In connection with mergers, acquisitions, or other corporate changes.
Your Rights
Depending on your location, you may have the following rights:
• Access/Know: Request access to your personal information.
• Delete: Request the deletion of your information.
• Correct: Correct inaccurate information.
• Portability: Request a copy of your data in a portable format.
• Restrict Processing: Request to stop or limit processing of your information.
• Withdraw Consent: Withdraw consent where applicable.
You may exercise these rights by contacting us at support@vitaledgeleads.com or calling us at 305-404-8256. We may request additional information to verify your identity.
Children’s Privacy
Our services are not directed at individuals under the age of 16, and we do not knowingly collect their data.
Security and Retention of Information
While we implement reasonable security measures, no system is completely secure. We retain your data only for as long as necessary to fulfill our obligations or as required by law.
International Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in countries that may not provide the same level of data protection as your home country.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
• Email: support@vitaledgeleads.com
• Phone: 305-404-8256
By using our Site, you acknowledge and agree to this Privacy Policy. For any disputes, please contact our support team for resolution.